1. General Provisions
This website, https://stamps.eastphila.eu, is owned and operated by FILAEST IMPEX S.R.L., a Romanian legal entity with registered office at Bucureşti, Sectorul 5, Strada CAP. MISCA PETRE, Nr. 12, Bl. M13, Etaj 3, Ap. 15, registered with the Trade Registry under no. J2024026917007, having unique identification code 50629393 and European Unique Identifier ROONRC.J2024026917007.
These Terms & Conditions apply to all users, buyers, and visitors accessing our online platform. By using this website and/or placing an order, you agree to these Terms & Conditions.
2. Definitions
- Buyer – any individual or legal entity using the website to place an order
- Seller – FILAEST IMPEX S.R.L.
- Goods – stamps, philatelic material, postal history, postcards, numismatics, phaleristics, and related collectibles offered for sale on the website
- Order – an electronic document generated when a buyer selects and confirms the purchase of goods
- Contract – a distance contract concluded between the seller and the buyer upon order confirmation
3. Pricing & VAT
- All prices displayed on the website are final.
- No extra VAT is charged on philatelic and collectible items.
- Prices do not include shipping fees or any import/export duties applicable outside Romania.
4. Ordering Process
- Orders are placed exclusively online via the website or by written/email request.
- By placing an order, the buyer confirms they have read and accepted these Terms & Conditions.
- The seller reserves the right to confirm or refuse an order if incomplete or incorrect information is provided.
5. Payment Methods
We accept:
- PayPal (+5% service fee)
- Credit/debit cards (except American Express)
- Bank transfer in EUR or RON
The order will only be processed after payment confirmation.
6. Delivery
- Free delivery within Romania for orders over 500 Lei / 100 EUR
- Flat delivery fee of 25 Lei / 5 EUR for orders below this threshold
- European deliveries are calculated on a case-by-case basis
- Worldwide shipping may be available upon request
Delivery times vary depending on the destination and courier services.
Risk and ownership transfer to the buyer once the goods are handed to the courier.
7. Condition of Goods
- All items sold are collectible stamps, postal history, postcards, or vintage pieces and may show natural signs of age.
- Minor wear, paper toning, or perforation differences consistent with the age of the piece do not constitute a defect.
- We provide detailed photos and descriptions to ensure transparency.
8. Returns
Due to the unique nature of philatelic and collectible items, all sales are final. Returns are only accepted if the product was misrepresented in the description.
9. Intellectual Property
All images, text, and descriptions on https://stamps.eastphila.eu are the intellectual property of FILAEST IMPEX S.R.L. and may not be copied or used without written permission.
10. Privacy & Data Protection
We process personal data only to fulfill your order and in accordance with GDPR regulations. For any request regarding your personal data, please contact us via the contact form.
11. Applicable Law & Jurisdiction
These Terms & Conditions are governed by Romanian law.
Any dispute shall be resolved amicably, and if not possible, by the competent Romanian courts.